PharmNuts is a digital platform that connects pharmacies, hospitals, doctors, and customers with pharmaceutical suppliers for convenient medicine procurement.
PharmNuts supports three types of users: Doctors & Hospitals, Pharmacies, and Public users.
Yes. Pharmacies must provide valid Drug Licence details for verification before account approval.
PharmNuts works with verified pharmaceutical suppliers and distributors to ensure the supply of genuine products.
Users can pay using UPI, Credit Card, Debit Card, Online Payment Gateway, Cash on Delivery, and Cheque on Delivery (subject to eligibility).
Delivery timelines generally range from 1–5 business days, depending on product availability and delivery location.
Orders may be cancelled before the supplier processes or dispatches the order.
Eligible refunds are processed through the original payment method within 5–7 business days.
No. 3rd party Manufacturer - PharmNuts operates as a platform connecting buyers and licensed pharmaceutical Manufacturer.
Users can contact PharmNuts through the official website, email support, or customer support number.
Users can register on the PharmNuts platform by selecting their category — Doctor & Hospital, Pharmacy, or Public — and completing the required registration details.
Yes, basic registration on the PharmNuts platform is free for all users.
Yes. Pharmacies required to submit valid Drug Licence details and business information for verification.
Yes. Hospitals and healthcare institutions can place bulk orders based on their procurement requirements.
Yes, you can change your delivery address before the order is dispatched. Please contact customer support for assistance.
Once an order is placed, users will receive order confirmation details through the platform or registered contact information.
Yes. Users can check the order status and delivery updates through their account dashboard.
If a product is unavailable, the order may be cancelled or updated, and the user will be notified accordingly.
Yes. PharmNuts provides customer support to assist users with orders, registration, and general queries.
Yes. PharmNuts reserves the right to suspend or restrict accounts in cases of misuse, incorrect information, or violation of platform policies.